Notification eMails stopped working | Acronis Forum

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
A: Acronis updates its cloud servers to authenticate users using only newer and more secure connection methods and reject connections that use older less secure. My backup job: Disk and partitions, Source: my primary drive, a GB SSD, Destination: my Synology NAS, a DSj with 4TB free.
 
 

A “free update is required for Acronis True Image” | Acronis Forum

 
A: Acronis updates its cloud servers to authenticate users using only newer and more secure connection methods and reject connections that use older less secure. My backup job: Disk and partitions, Source: my primary drive, a GB SSD, Destination: my Synology NAS, a DSj with 4TB free.

Acronis true image 2017 email notification not working free download. 69830: Acronis True Image 2017-2021: free mandatory software update for Acronis Cloud features

Thanks for all the replies. Nightly, I have two backups run an hour apart. Suddenly, one of the backups stopped sending a “success” notice. When I run the “send test,” it works fine, so I’m guessing it’s nothing that’s changed on my end. On recommendation, I’m turning on the web-based notification as a stop-gap measure.

Oddly, the backup job that fails is the first job, set for 1 a. The second job, set for 2 a. I will move the second job to 3 a. Perhaps more ominously, some time ago I noticed that the notifications — one or both — would sometimes generate two identical emails upon successful completion.

I’ve just been ignoring them. Not sure. I’m pretty sure, looking in my Deleted folder and at sent email notifications, that the last time this ran cleanly was May One final oddity, Windows 10 “notifications” from the taskbar occasionally complains that something is trying to access a “TIB” file.

I usually don’t know how to answer: I sometimes “allow for an hour” or “ignore. I see it in the morning on occasion when I check the PC’s operation. Once I click on the Windows message, it disappears — or else I’d capture and share it. If it happens again, I’ll post. There was no difference when I turned on the web-based notification; I see nothing new happening. I know this works on another machine, when I forget to connect the backup disk and when it runs successfully. I did move the backup jobs farther apart.

Their length of time of operation should not have been a problem anyway. Again, no changed in inconsistency. Yesterday I got an email notification from the second scheduled backup, set for 3 a. But opening the application, I can see that both jobs ran successfully verified by looking at the files on the backup disks. I just checked the online dashboard and the checkbox to send notification upon success was unchecked.

That’s not the way I left it the other day after clicking on Save. And today, just before I logged into this support site, surprisingly BOTH backup job notifications appear in my Yahoo inbox. What’s going on? Dane, the first check point I would suggest looking at is the Outbox for the SMTP account you are using for your email notifications assuming these are those that are configured using the Notifications page in the task options.

With regard to the Acronis web notification service, sorry but that has had problems for months that remain unresolved for lots of users, myself included! I don’t have a Yahoo account but my own notification emails using my Gmail account SMTP server is working fine for all my backup tasks, sometimes with a little delay but always received within a short period of the task completing.

I can look at the most recent successful messages received, in raw format, and try to discern. Of course, I can only look at the successful messages I receive in my Yahoo Inbox. From my uneducated inspection, all looks OK.

Recall that if I elect to send a test message from either of the two backup jobs, they run successfully. Here are some of the raw email screenshots from today’s successful notifications received post backup job operations. This means that all the notification emails are being sent via your Yahoo account used for the SMTP authentication, therefore if ATI has sent out the emails they will show in the Sent Outbox for that Yahoo account. This will confirm that any issues with them reaching your Yahoo Inbox lies with the Yahoo mail servers if there are problems after they were sent?

I do not send these notifications to the same Gmail account so this is a quick way to check they were sent if they don’t arrive at the target account I am sending to.

I looked in the Sent folder. Whenever I receive an occasional email on successful backup, it appears in the Inbox and Sent folder. The possible reason might be incorrect e-mail settings. If the product is Acronis True Image 9. Acronis True Image 9. I didn’t see any settings accessible from the user interface, but perhaps there’s a configuration setting somewhere? I also see there’s a beta going on.

As I’ve not purchased the product yet, I don’t have access to the beta code. Edit 2: I also should mention that I opened a support ticket few days ago.

I haven’t received a response yet, which I suspect is because I haven’t purchased any product yet. Rather than setting up notifications for individual backup task, you could try the global settings for email notifications which can be found in settings part of the App. You can select he type of events you want reported.

Thanks for the suggestion to use the global settings. I had looked at that, but thought it applied only to backups to the cloud I’m backing up to local storage.

I’ve enabled all events types, so we’ll see what happens on the next backup. Mark, you are entitled to days of free support from Acronis during your trial product period plus, as far as I understand the ATI Beta program is open to any user who registers for it, not just for existing product owners!

See the ATI Beta webpage. Providing that you are not seeing any significant error messages being reported, then these are purely informational and not any cause for concern.

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