deactivate licence | Acronis Forum – Frequently asked questions

I now have a product which I like and paid for, but can no longer use. And there appears to be nothing I can do about it. Having spent many hours trying to penetrate the barriers with which Acronis has insulated itself from having to deal with their Customers, I am now reduced to advising others to be aware that they are buying a good product, but if they need help, they’re on their own.

Authored on. Order Asc Desc. Date within – Any – 1 day 3 days 1 week 2 weeks 1 month 2 months 6 months 1 year. Too many activations – cannot move activation from one PC to another. Thread needs solution.

Kyle Petersen. Posts: 1. Comments: 2. Hello, I have purchased a single PC license for this product, and used it with success on the first computer for over a month. This seems way more difficult than it needs to be. Scott Hieber. Forum Star. Posts: Comments: Hello Kyle and Scott! Thank you for your comments. Scott , thanks a lot for help. Kyle , thank you for reporting about the issue.

Reactivating your copy of Acronis True Image or moving the installation to a different machine. If you want to use Acronis True Image on more machines than you license allows, you will need to purchase additional serial number s and activate the new copies. If you have reinstalled or upgraded your operating system or hardware, or simply moved the product to a different machine, reactivate Acronis True Image in the new environment. Choose the machine whose activation you want to cancel this will be most likely an previous installation that you are not going to use anymore and click Move license :.

Reading works. I’ve forwarded the information about the issue to the responsible team, they might shed the light to the situation. I’ll update you once I receive a reply from them. OK, this was happening to me intermittently for the last month or so – but now it happens EVERY day – so I simply deactivate it on my computer and promise that’s what I am doing and then I restart my machine or the software to reactivate it on the SAME computer BUT now I keep getting the “too many activations” message each time after restarting – real bummer – I thought it was my machine somehow changing it’s identity at least according to the Acronis software.

I have not been able to resolve the problem. Initially, this seemed to have worked because the “about” window clearly indicated activation was now OK. However later in the day when I re-opened windows, I again had the box telling me, I had too many activations and when I checked the “about” window it now showed “30 days left for activation”. This software was purchased in October and updated to the latest build recently. Just for information purposes do you have TI installed as a single user or all users?

I’m just wondering if this could be a user ID problem rather than a system ID one. Today the “too many activations” box came up after I logged on, but when I checked the about window, it is now showing “Full Version Activated”. I wonder if the Acronis authentication server was either overloaded or there was difficulty getting to the server, suddenly it got through and now all is OK with the world – of course discount that thought if tomorrow the same thing happens again.

To find the exact reason of the encountered issue we need a remote access to your system. If you agree to provide us with it, please send me a PM. Only a guess but I suspect that when you boot up your machine and the ati services load, ati tries to verify activation, and if it does this before the network service is up and running, it will fail and the result is an error message about activation.

Hi Oleg- sorry, what’s a PM? Click Save : Depending on your browser’s configuration the dialog window may be skipped and the download may start automatically: Wait for the download to finish, security check to complete and click Run : The setup wizard opens. Click Next : Select I accept this agreement to confirm your agreement with the license terms: Click Next : Click Next to install Universal Restore in the default location or click Browse to change the destination: Click Next to install the tool for all the users on the computer or choose to install it for the current user only: Click Proceed to begin the installation: Click Yes if asked for the confirmation: The setup wizard will start copying files of the Acronis Universal Restore Media Builder: Once the installation is finished, click Close : More information When Acronis Universal Restore Media Builder is installed and you click on “Acronis Universal Restore” option on the Tools tab, the media builder opens straight away: You can start working with Acronis Universal Restore.

Acronis Universal Restore.

[RESOLVED] Acronis True Image won’t activate | Acronis Forum

 
Select Items to recover – partitions you want to recover. However I downloaded the installation file from the location Steve Smith dowbload and under the Details tab of file properties, it has the version number as Hi Andythank you for your posting.

[RESOLVED] Acronis True Image won’t activate | Acronis Forum

Choose the machine whose activation you want to cancel this will be most likely an previous installation that you are not going to use anymore and click Move license :. See also Acronis True Image Skip to main content. Also read in: Deutsch. Applies to: Acronis True Image Last update: Reactivating your copy of Acronis True Image or moving the installation to a different machine This article applies to: Acronis True Image Activation : Symptoms You receive the following message: Too many activations Cause You exceed the limit of available activations.

For example, you have a Standard edition and attempt to install Acronis True Image on more than 1 machine; You reinstall or upgrade your operating system; You upgrade your machine with new hardware; You replace your machine with a new one. You mentioned that you completely removed and reinstalled the program and it didn’t help.

Have you used a cleanup tool? For more answers to your questions, try our Knowledge Base and Video Tutorials. Check our Corporate and Consumer Handbooks and Online Documentation for help on managing your account, products and support.

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Thank you for your help. I have corrected the problem, and TI is now re-activated. This was a problem with Windows Internet Explorer 11, or the installation of Windows Internet Explorer 11 on this computer.

I un-installed IE 11 and went back to IE After computer reboot, the connection to the Acronis Activation website worked correctly, and re-activation was no problem. Program will not run without crashing. I believe I read and followed the on-line documentation for preforming moving the software to a new PC but the program still complains. Authored on. Order Asc Desc. Date within – Any – 1 day 3 days 1 week 2 weeks 1 month 2 months 6 months 1 year.

Too Many Activations. Thread needs solution. Posts: 2. Comments: 1. Forum Hero.